You must have these 3 programs installed
August 9, 2009 - Malwarebytes - This is a free program that is a very powerful spyware and trojan remover. It is simple to install and use. Download it from the site below and keep the two option boxes checked, which will automatically update and then reopen the software. After the initial install, be sure to update (see update tab) and complete a Quickscan once a month. It works on XP, Vista and Windows 7.
November 19, 2009 - AVG 9.0 Free - AVG has released a new version 9.0 Free. After 6 weeks of testing I have found it to be very good. Download the download manager file from the link below and run it. Choose the free version. Read the agreement and answer yes. Do not install the toolbar or yahoo (uncheck them in an order so both boxes are blank). You do not need to uninstall 8.5, the program will do it for you and keep all of your old settings. After it is installed let it do a complete optimization scan without interruption.
April 7, 2009 - Spywareblaster, a spyware preventer (not a scanner) came out with version 4.2. This version will install over the previous version. During the install, choose "Manual Download" and finish the install.
Update by choosing the last blue line on the bottom of the page, then "Check for Updates". After the updates are downloaded, choose "Protection Status" and then the 3rd line from the bottom "Enable all Protection".
Optional Programs:
November 19, 2009 - CCleaner - Install and choose "run cleaner" once a month. Do not use the registry cleaner function without consulting me first. Do not put in or remove any checkmarks from the default settings on the cleaner. Look for the green arrow on the link page below which says "Download the latest version".
July 20, 2008 - Spybot Search & Destroy made a new version available to the public. Version 1.6.2 is much improved and scans faster. Uninstall the previous version from Control Panel / Add and remove programs. Restart your computer. Unfortunately, the program installs sub-programs you do not want unless you uncheck them during the install. On the first page of choices, uncheck all but "download immediately". On the next page uncheck all but "desktop icon". Update and choose any server in the USA. Check all the boxes and "Download". Exit when the download is finished, and run a scan by choosing "Check for Problems". After the scan is finished, make sure all red items are checked and remove whatever it finds by choosing "Fix Selected Problems". If you have programs running in memory that it cannot fix, choose "Yes" when it asks if you want to run a scan when you first start your computer and restart. This will give you another chance to remove stubborn programs. Download from the website below.
August 18, 2008 - Superantispyware - A trojan sponsored from the Russian Ukrane has been infecting many of my customers computers. It has various names. The newest version calls itself Antivirus 2009, but it has 8-10 versions. The symtoms include pop-ups advising you your computer is infected and their program can fix it for a fee. Actually you cannot remove it by paying a fee, and if you do, it only gets worse. I recommend you download and install SuperAntiSpyware as soon as possible. Update it and run it once a month to help keep trojans and spyware off of your computer. Click on the link below. Install, update and run a "Quick Scan". Remove whatever it finds by making sure all listed items are checked and choosing "Next" at the end of the scan. Note! This program doesn't work on Windows 7 operating system.
